Key details

Cost: $1,495 (inc. gst)

Duration: 2 Days

CPD Points: 16

About the course

New and proposed changes to Australian state WHS laws mean that employers should look to become more proactive in managing psychosocial hazards in the workplace

Under existing WHS laws, employers have a duty of care to ensure the physical and mental health and safety of their employees. Recent changes to Model WHS regulations, NSW WHS laws, and proposed Victorian WHS amendments impose obligations on employers to manage and guard against psychosocial hazards in the workplace.

As psychological health and safety in the workplace becomes an important consideration for businesses large and small, we have launched a brand new training course that will provide you with a comprehensive understanding of ISO 45003. 

This 2-day course will provide a practical understanding of ISO 45003:2021Psychological health and safety at work — Guidelines for managing psychosocial risk including the principles of psychological health and safety risk, workplace risk factors, planning to address risks and opportunities, and much more.

ISO 45003:2021 is a child standard of ISO 45001:2018 Safety Management Systems; where ISO 45001 focuses overall management of health and safety risks across an organisation, ISO 45003 focuses on psychological health and safety of staff within the workplace to and provides guidelines for managing the broad range of psychological health and safety risks within the OH&S management system.

This course has the equivalent of 16 Continuing Professional Development (CPD) points.

Plus, you receive a free licensed copy of:

  • ISO 45003:2021 – Psychological health and safety at work — Guidelines for managing psychosocial risk 

Our training is different because

No homework or take-home assessment.

Internationally recognised courses.

Trainers are practising risk professionals.

All learning materials provided.

Certificates are issued promptly upon the completion of the course.

We never cancel a course - enrol with confidence.

Secure your place now

Book now

Course overview

Learning outcomes

After successful completion of this course you will:

  • Understand the principles of psychological health and safety risk
  • Have awareness of workplace risk factors
  • Identify and assess psychological health and safety risks exposure to them
  • Understand action planning to address risks & opportunities
  • Understand control measures in an organisation for psychological health and safety risks
  • Understand risk control measures related to social and human factors.

Course content


Day 1 

Introduction to Psychosocial Risk
  • Understanding psychological health and safety
  • Requirements of ISO 45003:2021
  • Roles and responsibilities
  • Organisational psychosocial risks and hazards 
  • Leadership and worker participation
  • Communication skills awareness

Day 2

Managing Psychosocial Risk
  • Hazard identification and assessment of psychosocial risks
  • Documentation and confidentiality of information
  • Management of psychosocial risks and wellbeing promotion
  • Emergency preparedness and response
  • Rehabilitation and Return to Work considerations
  • Performance evaluation
  • Incident nonconformity and corrective action.


You will receive a Certificate of Attendance. 

This course has the equivalent of 16 Continuing Professional Development (CPD) points.


There are no prerequisites for this course.


There is no formal assessment as part of this workshop, however, you will go through several practice tasks and workshops to demonstrate the application of the risk management theory and principles. The structure of the workshop will aid in your understanding, providing the opportunity to ask questions and partake in group discussions. You will receive continual assistance and feedback from the trainer and are given anecdotal examples of real world audit situations.

No homework or take-home assessment. 

Who should attend

You will have previously completed ISO 45001:2018, although this is not a mandatory prerequisite. The training is intended to provide you with an understanding of the guidelines for Psychosocial Risk Management within an organisational context, and the supporting processes and structures required to enable positive psychosocial outcomes.

  • OH&S Managers
  • Auditors specialising in ISO 45001:2018
  • Health & Wellbeing Managers
  • HR specialists

How to enrol

PwC offers a streamlined enrolment process – either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

Discounts for multiple attendees are available – Please call us to find out what discounts can be applied.

How to pay

We offer a variety of payment methods:

  • Direct debit
  • Credit card
  • Cheque
  • Payment plans

Payment plans

We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.


Public – Face-to-face

Our regular public courses are conducted at PwC offices in capital cities across Australia. You will enjoy an excellent learning experience in a premium training venue, and;

  • We never cancel courses – book with confidence
  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework or take-home assessment! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go

Public – Virtual/Online

We’ve developed an online digital classroom to deliver our courses virtually so you can attend from anywhere! Our purpose-built platform is engaging and interactive. Our virtual training platform incorporates:

  • Group exercises – facilitated by mini break out workshops amongst participants
  • The ability to ask questions in real-time
  • Built-in note taking and tracking of course materials
  • Interaction with participants and trainer throughout the session through a chat functionality
  • Online assessments providing a streamlined marking process

Our aim is to recreate the classroom experience in a safe, virtual environment, maintaining the fun and engaging experience our clients find useful and valuable.

Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

In-house – Face-to-face or virtual

In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 or complete the form below to request a quote. 

Request an In-house quote

PwC Training Academy

Secure your place now

Book now

“Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

“The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

Course Dates

Sort Location Start Finish Duration
Virtual - AEDT (AUST & NZ participants only) Tue 12 Mar 2024 Wed 13 Mar 2024 2 Days Book now
Virtual - AEDT (AUST & NZ participants only) Tue 03 Sep 2024 Wed 04 Sep 2024 2 Days Book now
Virtual - AEDT (AUST & NZ participants only) Tue 12 Nov 2024 Wed 13 Nov 2024 2 Days Book now

There are no search results in your chosen search.
Register and we'll be in touch when courses are available

Register Now

Can't find course dates in your city?

Register and we'll be in touch when courses are available

Register Now