Key details

Cost: $990 (inc. GST)

Duration: 1 Day

CPD Points: 8

About the course

This 1-day course is designed to provide you with a practical understanding of ISO 9001:2015. In particular, this course demystifies the more complex aspects of the standard and explains how a quality management system is used to structure business processes which help guarantee business improvement.

This course has the equivalent of 8 Continuing Professional Development (CPD) points.

Plus, you receive a free licensed copy of:

  • ISO 9001:2015 Quality management systems – Requirements

Our training is different because

No homework or take-home assessment.

Internationally recognised courses.

Trainers are practising audit professionals.

All learning materials and refreshments provided.

Certificates are issued promptly upon the completion of the course.

We never cancel a course - enrol with confidence.

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Course overview

Learning outcomes

After successful completion of this course you will understand:

  • The benefits of ISO 9001
  • The terminology and concepts of ISO 9001
  • How simple QMS can be
  • QMS complexities explained
  • How to integrate a QMS with other systems such as environmental and OH&S
  • Importance of the customer
  • What internal and external auditors look for during an audit
  • Risk-based thinking and its application to modern management systems
  • The process approach and its benefits to business
  • The integration of the customer into organisational processes

Course content

This 1-day course will leave you with knowledge of the ISO 9001 Quality management systems standard. It differs from our 2-day Quality Management Systems course in that it does not award an internationally recognised unit of competency from Exemplar Global. 

Timetable

Wednesday

Management systems – what are they?
  • History of ISO and the high level structure
  • Organisational context – external and internal 
  • Customers, workers, the community, and shareholders
  • Risk-based thinking, the process approach
  • Modern management systems
Quality Management Systems
  • Prioritising the customer
  • Process approach and its application
  • Risk-based quality
  • Requirements of ISO 9001:2015
  • Auditing against ISO 9001:2015

Qualification

You will receive a Certificate of Attendance. 

This course has the equivalent of 8 Continuing Professional Development (CPD) points.

Prerequisites 

There are no prerequisites for this course.

Assessment

There is no assessment for this course.

Who should attend

Are you involved in auditing, system development or system maintenance? You should attend if you:

  • If you have a little or no knowledge of ISO 9001 but would like to know what a QMS is
  • If you are a manager of an area which undergoes QMS audits
  • If your existing QMS is not giving you the benefits it should
  • If your system is overly complex and overwhelming
  • If you are thinking about expanding your career choices into the Quality Management Systems area

Prior experience in auditing and management systems is not essential.

Price

The price of this course is $990 (inc. GST). Discounts for multiple attendees are available – Please call us to find out what discounts can be applied.

How to enrol

PwC offers an easy, streamlined enrolment process – you can either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

How to pay

We offer a variety of payment methods:

  • Direct debit
  • Credit card
  • Cheque
  • Payment plans

Payment plans

We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.

Delivery

Public – Face-to-face

Our regular public courses are conducted at PwC offices in capital cities across Australia. You will enjoy an excellent learning experience in a premium training venue, and;

  • We never cancel courses – book with confidence
  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework or take-home assessment! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go

Public – Virtual/Online

We’ve developed an online digital classroom to deliver our courses virtually so you can attend from anywhere! Our purpose-built platform is engaging and interactive. Our virtual training platform incorporates:

  • Group exercises – facilitated by mini break out workshops amongst participants
  • The ability to ask questions in real-time
  • Built-in note taking and tracking of course materials
  • Interaction with participants and trainer throughout the session through a chat functionality
  • Online assessments providing a streamlined marking process

Our aim is to recreate the classroom experience in a safe, virtual environment, maintaining the fun and engaging experience our clients find useful and valuable.

Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

In-house – Face-to-face or virtual

In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 or complete the form below to request a quote. 

Request an In-house quote

Training Course Locations

PwC Training Academy

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“Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

“The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

Course Dates

Sort Location Start Finish Duration
Adelaide - Face to Face Wed 06 Mar 2024 Wed 06 Mar 2024 1 Days Book now
Brisbane - Face to Face Wed 06 Mar 2024 Wed 06 Mar 2024 1 Days Book now
Sydney - Face to Face Wed 13 Mar 2024 Wed 13 Mar 2024 1 Days Book now
Virtual - AEDT (AUST & NZ participants only) Wed 20 Mar 2024 Wed 20 Mar 2024 1 Days Book now
Perth - Face to Face Wed 20 Mar 2024 Wed 20 Mar 2024 1 Days Book now
Melbourne - Face to Face Wed 20 Mar 2024 Wed 20 Mar 2024 1 Days Book now
Sydney - Face to Face Wed 10 Apr 2024 Wed 10 Apr 2024 1 Days Book now
Brisbane - Face to Face Wed 17 Apr 2024 Wed 17 Apr 2024 1 Days Book now
Virtual - AEST (AUST & NZ participants only) Wed 17 Apr 2024 Wed 17 Apr 2024 1 Days Book now
Perth - Face to Face Wed 01 May 2024 Wed 01 May 2024 1 Days Book now
Melbourne - Face to Face Wed 08 May 2024 Wed 08 May 2024 1 Days Book now
Virtual - AEST (AUST & NZ participants only) Wed 15 May 2024 Wed 15 May 2024 1 Days Book now
Brisbane - Face to Face Wed 15 May 2024 Wed 15 May 2024 1 Days Book now
Sydney - Face to Face Wed 15 May 2024 Wed 15 May 2024 1 Days Book now
Perth - Face to Face Wed 12 Jun 2024 Wed 12 Jun 2024 1 Days Book now
Melbourne - Face to Face Wed 19 Jun 2024 Wed 19 Jun 2024 1 Days Book now
Virtual - AEST (AUST & NZ participants only) Wed 19 Jun 2024 Wed 19 Jun 2024 1 Days Book now
Brisbane - Face to Face Wed 19 Jun 2024 Wed 19 Jun 2024 1 Days Book now
Sydney - Face to Face Wed 26 Jun 2024 Wed 26 Jun 2024 1 Days Book now

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“Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

“The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

“Thoroughly enjoyable learning experience, facilitated to an excellent standard – Well adapted to the diversity of skill within the group.”

Fantastic course professionally run by a ‘real’ auditor working in the field which allowed for a fantastic bridge between theory and practical examples.

“Very informative and enjoyable course. Excellent materials and tools in the course and to take home. Excellent value for money. The trainer did a great job of keeping us engaged and learning. I will do future training through PwC.”

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