General

We offer training across the following disciplines or schools:

We offer our courses in both public and in-house face-to-face and virtually-delivered training settings. Our public face-to-face courses are delivered in Brisbane, Melbourne, and Sydney. You can enrol online or simply call 1300 95 96 92.

Our in-house courses can be delivered at your premises, email training@training.au.pwc.com or call 1300 95 96 92 for details.

While we endeavour to make your experience with the Training Academy pleasurable and rewarding, if you feel you have been unfairly treated, or improperly assessed for the competency which you have studied.

Firstly, please speak to the presenter. If you are required to be reassessed, that can be arranged at no additional expense to you, the client. Further, if you are still deemed not yet competent, we can arrange for you to attend a second public training course, also at no additional cost.

If this is not suitable or for non-training related concerns, please contact in writing Tom Barham, Partner, at tom.barham@pwc.com. We will formalise the concern and respond to you in writing. If at any time, you feel this is not appropriate or you are unhappy with the way we have dealt with your concern, you may contact Exemplar Global, who will assist in the resolution, and in which we will cooperate fully in the process.

Training

We take enrollments up until the working day prior to the training commencing as long as there are places available, although it is always best to book in advance to secure your place. For your peace of mind we never cancel a course – so you can book with confidence.

We offer public face to face and virtual training in most of the major cities in Australia . If you are unable to travel, please look at the virtual public courses we have available or you can get a group together and we will come to you. It may be easier and better value for us to deliver training at your location, depending on the size of your group. Either call 1300 95 96 92 or email training@training.au.pwc.com for a quote.

Yes lunch is provided as well as morning tea and refreshments at our face to face public courses. If you have any dietary requirements we can cater for these also.

You will need to bring along your phone to participate in workshop polls, and some identification, a driving licence is ideal. We provide everything else for you, such as all the training materials, refreshments including morning tea and lunch and there is no homework. Our training is conducted in modern easily accessible training facilities.

In-house Training

Yes, we can conduct training at your premises. If you do not have a room that is suitable we can arrange a venue that is local for you.

Assessment

Certificates

Certificates are issued promptly upon completion of the course (providing full payment has been received). They are emailed and posted via Australia Post. Postage times will vary depending on your location.

Payments

We offer a variety of payment options, including direct debit, BPAY, credit card, and cheque. Your invoice for your training will include all available payment options.

Course Cancellations and Transfers

Definitely not. Once we have scheduled a course – it runs. We recognise that people lead busy lives and need certainty with their bookings. Once you have enrolled we guarantee that the course will run.

You have three options available – you can either transfer your enrolment to a more suitable date, send another attendee along in your place, or cancel your enrolment. There may be fees involved with a cancelled enrolment, and you will be informed of these and the situations in which they may occur at the time of enrolment.

There are small steps that can considerably increase the cyber security of the organisation I lead and may not necessarily require hundreds of dollars or work hours

“A great mix of quick wins and top level recommendations and many resources shared too. Very valuable.”

I’m incredibly grateful for opportunity to access this info session and also the free online resources. We are tiny, but growing, and the complexities are mounting so it’s very welcome to be able to begin our journey to better cyber hygiene today.”

Need help finding a course?

Speak directly with a member of the Training Academy team to decide which course is right for you.

FAQs

We are a community of solvers combining human ingenuity, experience and technology innovation to deliver sustained outcomes and build trust.

It all adds up to The New Equation.

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