FAQs

GETTING STARTED

In order to complete the virtual course successfully, you will need:

  • a laptop or PC (a tablet will also work but a laptop or PC is preferred)
  • suitable internet bandwidth
  • a PDF reader installed on your device
  • headphones (especially if there are multiple people in the room)
  • multiple monitors if possible (not mandatory)
  • access to Microsoft Teams (please check with your IT team if accessing at work)
  • copies of the relevant standard (if applicable) – we will have couriered/posted these to you ahead of time. These are available electronically if you have not received or there hasn’t been enough time to send you a copy in advance.  

ACCESS ISSUES

Q. I didn’t receive my login information to the platform. What should I do?

A. Check your spam or junk folder. The email sender is PwC Auditor Training and the subject is “Welcome to PwC’s Virtual Auditor Training”. If you can still not find the email, please contact us at training@training.au.pwc.com

Q. I cannot access the classroom on my browser. What should I do?

A. You may experience problems with using a browser other than Google Chrome. Our course runs best on Google Chrome, you can download this browser here prior to your session. You will require a PDF reader installed on your device to be able to complete the coursework successfully.

 


PLATFORM QUESTIONS

Q. I can’t find the classroom meeting. Where is it?

A. When you open your platform email access link, you’ll see a menu on the left hand side – please click on “Virtual Classroom” to open the Teams meeting to join the classroom. Refer to the black box in the screenshot below.

Q. How do I upload my work?

A. Select the “Upload your work” option on the left hand side of the platform window. This will take you to the drop box where you can select the ‘add files’ button or drag and drop your saved files to the window. Refer to the red box in the screenshot below. Alternatively, you can email it to training_academy_assessment@au.pwc.com

Q. How do I access the assessment?

A. To access your quizzes, select the “Forms” option on the left hand side of the platform window. Refer to the green box in the screenshot below.

screenshot of virtual classroom

 


“Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

“The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

“Thoroughly enjoyable learning experience, facilitated to an excellent standard – Well adapted to the diversity of skill within the group.”

Fantastic course professionally run by a ‘real’ auditor working in the field which allowed for a fantastic bridge between theory and practical examples.

“Very informative and enjoyable course. Excellent materials and tools in the course and to take home. Excellent value for money. The trainer did a great job of keeping us engaged and learning. I will do future training through PwC.”

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